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Terms and Conditions

 

1. TERMS

By accessing the website, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. USE LICENSE

  1. Permission is granted to temporarily download one copy of the materials (information or software) on our website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on our website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. DISCLAIMER

  1. The materials on our website are provided on an ‘as is’ basis. We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. LIMITATIONS

In no event shall we or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website, even if we or our authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. ACCURACY OF MATERIALS

The materials appearing on our website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website are accurate, complete or current. We may make changes to the materials contained on its website at any time without notice. However we do not make any commitment to update the materials.

6. LINKS

We have not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user’s own risk.

7. MODIFICATIONS

We may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of our business location and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Return and Refund Policy

PURCHASING POLICY TREATMENT REFUNDS:

Viktoria La Beaute is committed to serving you in the best way that we can. Please note, we do not refund services. We will be honest in all our dealings with you. Esthetics is not an exact science and how you may respond to a given treatment will vary from person to person. It is nearly impossible to predict results and therefore payments made for services are for treatments to be performed – not for a specific result. Nonetheless, we always strive to achieve the absolute best result that we can for you. Thank you for allowing us to serve you!


PROFESSIONAL PRODUCT REFUNDS

It is our mission to provide you with the highest-quality of skin care products with your services. In fact, you may like these products so much that you wish to use them every day in your own home! In the event you purchase any of our spa products for home use and find them to be defective, we will exchange any products within 10 days of purchase, provided a receipt is presented. Unfortunately we cannot provide cash refunds for returned products. Instead a spa credit will be provided for any returned products to be used on any other products.


GIFT CARD REFUNDS

Gift cards have no cash value and expire one year after purchase. Gift card sales are final and non-refundable. Gift cards can be used one at a time per appointment and can’t be combined with another gift card/certificate. Gift cards can be used for services only. Viktoria La Beaute is not responsible for lost or stolen gift cards/certificates.


Scheduling a Gift Card Appointment


Scheduling is done via the online booking system only.

A credit card is required to reserve the appointment – no funds are removed, this is done strictly to reserve the appointment and enforce the no-show, cancellation policy.

Gift card appointments are held to the same exact standards of all appointments under the cancellation policy.

Late cancels/reschedules – the booking fee for late cancels/reschedules without required notice shall result in a fee of 50% of scheduled service which is deducted from the gift card balance.

No-shows, no calls – shall result in a booking fee of 100% of the scheduled service which is deducted from the gift card balance.

Opt for any suitable appointment when booking then notify us through the provided area that you are redeeming a gift card.

All cancellation and business policies apply to Gift Card holders.


STORE PURCHASE REFUNDS/EXCHANGES

Returns


We are committed to providing quality products to our customers.  While we hope that you are always satisfied with your purchase, we realize there are times that you may need to return a product.  If you need to return your product, please review the information below.

• Returns must be made within 10 days of your receipt date/purchase for a refund.

• Merchandise must be in its original, unopened, and unused condition.

• We regret that we do not refund original shipping costs with the return.

• Please note on the front side of your receipt or packing slip the reason for your return.

• Please mail your return to:


Viktoria La Beaute

Attn: Returns/Exchanges

2203 Penn Ave Rear

Reading, PA 19609


You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise (see Damaged Products Policy).

Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise.  We are not responsible for lost packages.

All returns will be credited to the original credit card used at the time of purchase.

Returns will be processed within 1-2 weeks of our office receiving your item.

Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.

Please do not mail any packages C.O.D., as they will not be accepted. Only items purchased on www.pureskinpro.com may be accepted for a return.

Please contact us with any questions by email at viktorialabeaute@gmail.com

Please Note:


Empty containers cannot be accepted for refund.

We are unable to offer exchanges or refunds for products returned due to skin irritation. We stand by the quality of the products we sell, but certain ingredients may cause irritation to very sensitive skin. If you’re having trouble deciding what products might work best for your skin contact us for a recommendation. We’re happy to help!

Exchanges


We are happy to exchange any merchandise that is defective, damaged or unused.  If you need to exchange your product, please review the information below.

We accept exchanges on items purchased on www.pureskinpro.com only up to 10 days after the original purchase.

Please enclose the product you wish to exchange and your receipt.  On the receipt, write instructions on what item(s) to exchange.

If there is a difference in cost with the exchange, we may reach out to you for further information.

You will be responsible for the return shipping & handling charges, which will not be refunded.

Ship your exchange to us via a pre-paid package:

Viktoria La Beaute

Attn: Returns/Exchanges

5721 Ranchito Ave, Van Nuys, CA 91401

Please contact us with any questions by email at viktorialabeaute@gmail.com

Please Note:  Empty containers cannot be accepted for an exchange.


Damaged Product Policy

If you receive an item that is broken or damaged, you may contact us at viktorialabeaute@gmail.com within 10 days for a replacement.  Items will not be replaced after 10 days.


Shipping


You’ll be responsible for paying for your own shipping costs for returning your item. Choose whichever courier you prefer – just remember to pack properly to ensure your return arrives undamaged!


Sale Items


Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.


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